“Chatbot developers and retail giants are battling over user data as they lay the foundation for a future in which AI agents can do all your online shopping for you.”
It’s strange how we’ve moved from mall shopping to online shopping to now AI shopping for us
Also, chargebacks aren’t zero-sum for the merchant. It costs them money on top of the cost of the sale, so enough people doing it would likely lead to legal action against the AI companies that negatively affect merchants’ bottom line.
I was imagining this not as an isolated event but a statistically small failure doing normal business practices of the future.
And chargeback against Google or Microsoft causes account cancellation.
What you said makes sense for this year.