The other guy commenting is somewhat right, the user shouldn’t have bought this tool for DIY use, as most dealership software won’t work for DIY use because it is also a warranty tool, hence the need for a business license, the diagnostic software will record everything you do, upload a log file for the manufacturer to read to make sure they carry out the repairs correctly/services are inline with schedules, and they need that business license information so they know who to approve or deny a claim to. every manufacturer will have a software that does this and they shouldn’t be used for DIY use because it simply won’t work (unless there are cracked versions where people have remove that functionality, I believe there is software for Subaru and Toyota out there like this). There is other tools for the DIY use that are a fraction of the cost that does what you need, and most aren’t vehicle/brand specific, and good brands of OBD2 scanners will regularly pushout updates to cover more cars and more test functions over time. The issue mainly I see is manufacturers hide this information and unless you are well knowledged in the field or know a guy, the cheap and safe route is often so incredibly difficult to find and usually ends up in people confused and scared to work on their own cars, which sucks because the premise of all the hardware used in cars isn’t really that far from 50 years ago, software and 4-8km of wiring can scare people and the manufacturers want that because it scares people out of DIY fixes but still ticks the boxes of right to repair laws. (Sorry for the big comments, I can’t keep them small)