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Mozilla is in a tricky position. It contains both a nonprofit organization dedicated to making the internet a better place for everyone, and a for-profit arm dedicated to, you know, making money. In the best of times, these things feed each other: The company makes great products that advance its goals for the web, and the nonprofit gets to both advocate for a better web and show people what it looks like. But these are not the best of times. Mozilla has spent the last couple of years implementing layoffs and restructuring, attempting to explain how it can fight for privacy and openness when Google pays most of its bills, while trying to find its place in an increasingly frothy AI landscape.
Fun times to be the new Mozilla CEO, right? But when I put all that to Anthony Enzor-DeMeo, the company’s just-announced chief executive, he swears he sees opportunity in all the upheaval. “I think what’s actually needed now is a technology company that people can trust,” Enzor-DeMeo says. “What I’ve seen with AI is an erosion of trust.”
Mozilla is not going to train its own giant LLM anytime soon. But there’s still an AI Mode coming to Firefox next year, which Enzor-DeMeo says will offer users their choice of model and product, all in a browser they can understand and from a company they can trust. “We’re not incentivized to push one model or the other,” he says. “So we’re going to try to go to market with multiple models.”
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This is such an out of touch non-answer here.
People don’t oppose ai changes because they’re locked into a model. In fact most AI products I use for my job let you choose a fucking model.
People hate them because
A) 90% of the time they’re useless and the remaining 10 are detrimental to the product experience
B) Ethical concerns about training off of artists and authors as well as environmental impact. EDIT: or also the general trend of trying to replace humans with AI.
C) Not wanting to play into the fucking arms race the billionaire class are manufacturing
D) The time they could be useful they have a risk of being either hilariously wrong or dangerously wrong. And there’s no amount of training and GPU manufacturing that’s gonna fix that.
Absolutely none of this is addressed by the CEO. I’m sure he has to say this because of the fucking tulip crazy money is in around this but it doesn’t make it any less tone deaf or futile.