Valve has had success with Steam because they ask themselves “What do gamers want, and how can we turn a profit by giving it to them?” For example, many of us want to mod our games. Enter the Steam Workshop. It’s free, convenient and exclusive so it fidelizes (is that a word in English?) customers and indirectly makes them money while improving their image in the market.
Epic’s management instead asks themselves “How can we make money off of gamers?” without trying to understand the market. They see that there are many free games on Steam, and many console exclusives, and their tiny MBA brains decide that the only way forward is with free games to lock us to their platform (that’s what Valve did, right?) and exclusives so we have no choice. And they have no idea why Valve waste their time with Workshop, Community forums for each game, Proton (Linux and Mac are such a tiny share of the market!) or any of that not-obviously-profitable filler that is in fact what sets Steam apart as a service rather than just a storefront.
The modding is great, I got so much extra content for Mudrunner by the mods available in the community.
Same with Mech Warrior5, even just adding the war mod turned on more fire and smoke from salvos and thick clouds from burning mechs; it brought the game from a cartoony weapon feel to an actually battle scene.
It’s called shortsighted management.
Valve has had success with Steam because they ask themselves “What do gamers want, and how can we turn a profit by giving it to them?” For example, many of us want to mod our games. Enter the Steam Workshop. It’s free, convenient and exclusive so it fidelizes (is that a word in English?) customers and indirectly makes them money while improving their image in the market.
Epic’s management instead asks themselves “How can we make money off of gamers?” without trying to understand the market. They see that there are many free games on Steam, and many console exclusives, and their tiny MBA brains decide that the only way forward is with free games to lock us to their platform (that’s what Valve did, right?) and exclusives so we have no choice. And they have no idea why Valve waste their time with Workshop, Community forums for each game, Proton (Linux and Mac are such a tiny share of the market!) or any of that not-obviously-profitable filler that is in fact what sets Steam apart as a service rather than just a storefront.
Builds customer loyalty = se fideliza
Thank you! Yes, that’s what I meant.
Con gusto, parce.
The modding is great, I got so much extra content for Mudrunner by the mods available in the community.
Same with Mech Warrior5, even just adding the war mod turned on more fire and smoke from salvos and thick clouds from burning mechs; it brought the game from a cartoony weapon feel to an actually battle scene.