Is a CR-Touch sensor a "consumable"? Creality thinks so. After our CR-10 SE failed, we spent 23 days fighting a warranty claim that should have taken minutes. Here’s the playbook they use to make you give up, and the exact steps we took to force them to pay.

Is a CR-Touch sensor a “consumable”? Creality thinks so. After our CR-10 SE failed, we spent 23 days fighting a warranty claim that should have taken minutes.

  • m-p{3}@lemmy.caEnglish
    2·
    2 days ago

    The NTC Thermistor apparently becomes really hot, really fast (near its rated limit), which in itself is not a problem, but the surrounding components are not rated for that temperature and can melt.