As someone who’s used this system a lot in the past year… I think it mostly works, but there are definitely some kinks that need to be worked out. The system works maybe 80% of the time we’ve used it, but the other 20% involve you needing the pen and paper to resolve an issue. There’s also some annoying usability issues such as out of stock items simply not being listed instead of being labeled as out of stock causing confusion. I do wish they would implement the timed ordering system that we’ve seen at Emagine theaters where you can order things to be delivered half way through the movie. But it’s still nice to be able to not miss anything and have a beer delivered. We’ll see how the whole screen thing works out. I haven’t noticed much of a problem with it at Emagine theaters, but it’s also not required so likely less people use it. Anyway, I’m mostly fine with this if they can smooth out some of the kinks in the app. These days we go out of our way to go to Alamo Drafthouse so we don’t have to go to the shitty AMC that’s much closer. It’s certainly an all around better experience regardless of this change.
As someone who’s used this system a lot in the past year… I think it mostly works, but there are definitely some kinks that need to be worked out. The system works maybe 80% of the time we’ve used it, but the other 20% involve you needing the pen and paper to resolve an issue. There’s also some annoying usability issues such as out of stock items simply not being listed instead of being labeled as out of stock causing confusion. I do wish they would implement the timed ordering system that we’ve seen at Emagine theaters where you can order things to be delivered half way through the movie. But it’s still nice to be able to not miss anything and have a beer delivered. We’ll see how the whole screen thing works out. I haven’t noticed much of a problem with it at Emagine theaters, but it’s also not required so likely less people use it. Anyway, I’m mostly fine with this if they can smooth out some of the kinks in the app. These days we go out of our way to go to Alamo Drafthouse so we don’t have to go to the shitty AMC that’s much closer. It’s certainly an all around better experience regardless of this change.