I’ve seen this in person. You have some great legacy clients who started free to use that are totally disconnected with the pricing structure imagined by the new people who are disconnected with the original purpose of the product.
Possibly this is some kind of automated function but more realistically in sales:
Some middle manager looks at the total users 😔/ or maybe active users and tells their sales team to jack the price without any understanding of the account.
I’ve seen this in person. You have some great legacy clients who started free to use that are totally disconnected with the pricing structure imagined by the new people who are disconnected with the original purpose of the product.
Possibly this is some kind of automated function but more realistically in sales:
Some middle manager looks at the total users 😔/ or maybe active users and tells their sales team to jack the price without any understanding of the account.