The most difficult parts of moderating on Reddit aren’t the trolls or spammers or even the rule-breakers, it’s identifying the accounts who intentionally walk the line of what’s appropriate.
IMO only a human moderator can recognize when someone is being a complete asshole but “doing it politely”, or trying to push an agenda or generally behaving inauthentically, because human moderators are (in theory) members of the community themselves and have an interest in that community being enjoyable to be a part of.
Humans are messy, and finding the right balance of mess to keep things interesting without making a place overwhelming to newcomers is a fine balance to strike that I just don’t believe an AI can do on it’s own.
Something I learned during the Vaxxhappened protest is just how many moderators are perfectly content to do these “jobs”. I found it honestly very sad how many of these what are ostensibly “community leaders” will happily acquiescence to the
demandsdesires of the company as long as they can continue to do the job.Don’t get me wrong I have a lot of sympathy for many of the moderators there who care deeply about their communities and providing a welcoming experience and feel stuck to Reddit, but until more of them grow a spine and idk, move to Lemmy or something like the top r/startrek and r/daystrominstaitute mods did (not me to be clear) then nothing of substance will change there. There is a seeming endless supply of people willing to clean up Reddit for free.