I work in municipal government, and 5 of us used to share a tiny open space and I was in online meetings all day. It was bad enough I’d sometimes take my laptop into the courtroom/council chambers so I could spend some time talking without everyone else having to hear me.
We got a new City Hall building a few months back, and I have my own super-nice office with walls and everything on a different floor than the people I used to share space with. It’s glorious.











If they take the poll to heart it can still be a sucess. They can advertise that they listened to their users and changed course.
That’s the thing about really good marketing - it should not only drive users to use your service, but the reactions to that marketing can be used as market research to improve your product and future marketing in a manner that drives even more users to your product.