jherazob

I’ve heard this described as “the 1% Rule”, which more or less goes like: In online communities, 1% of the users generate 90% of the content, 9% of the users create 10% of the content by reacting to, modifying or generally interacting with that 1%, and the other 90% of people are lurkers. This fits quite well with what I’ve seen on online communities myself for decades. So, if you alienate that 1%, your community will eventually either disappear or become a hollow reflection of what it used to be.

Yet it still must be done

Only if it actually worked as the salespeople said it does, we have used this tech enough to know that it very much does not do what they say it can do