

Sounds like a couple of randos, no one significant. The perspective is the interesting part, not the person expressing the perspective.


Sounds like a couple of randos, no one significant. The perspective is the interesting part, not the person expressing the perspective.


Oh phone trees are terrible, I refer exclusively to online self service. I suppose an LLM might be able to help a caller connect to the correct set of humans better than phone trees…
If I’m resorting to phone, it’s because I really really need a human. I know there still exist some very old people stuck calling… But if they can’t work your online portal, they won’t be able to work a phone tree either…


The robo-bullshit is great, if the thing has no nuance. Self checkout, paying bills, buying stuff online.
The things is those things are great because they are so predictable. LLM takes the predictability out. It’s also generally not allowed to do anything that the self service portal was not allowed to do, so you get stuck with a more imprecise interface instead of the nice, precise interface of a traditional portal, and no access to more nuanced help. It’s the worst of both worlds.


Yeah, have a new executive who managed a vaguely segment appropriate “hello world” with code gen and so regularly rants about why we should be paying human developers.


The biggest improvement on the user side was to stop trying to weigh the bagging area to prevent loss.
The newer machine vision based systems are less likely to screw up. “Unexpected item in bagging area” was an almost universal experience, nowadays I have only been flagged for human review once.
Also, one store I was at just lets you put your items under a camera without finding barcodes, and you just confirm the identified products.


Think the issue is either a self service portal that works in very predictable way (like the self checkout) or a human to deal with nuance.
To the extent an LLM might be useful, it’s likely blocked from doing so because the operator doesn’t trust it either.
The biggest annoyance is that the LLM support tends to more aggressively refuse to bring a human in.


So, Windows is harder to use you say. And “incompetent” users should stick to Linux?
That’s a take that would have been absurd many years ago. I personally am willing to do things the hard way for some benefit, so I have a Windows PC for gaming. But all my other systems are Linux systems, laptop, workstation, or embedded. However Windiws is supposed to be the easier choice.
I’ll even grant that Windows PITA is mostly not deliberate action by Microsoft. It’s mostly letting vendors be their crappy self and messing up the experience, with a bit of windows driver model incompatibilities breaking hardware support abandoned by vendor, but kept alive Linux side.


Main issue is the inconsistent drivers naturally included in Windows update and just how many things demand you install a weird vendor specific driver, with the steward of what should be a generic Winfows driver sometimes breaking things for other vendors, and/or neglecting the Windows update vintage of their driver.
Architecturally, the Windows driver model should be saner, but for most random devices I have better luck with Linux in how drivers are maintained and supported over time.


I found it relatable because just last night same thing happened in my windows boot, but all of a sudden it decided I had no wifi adapter, even though it worked fine in Linux and hadn’t broken in Windows before. I see it indicating an error in device manager, found a “guide” that specifically called out that device manager error that suggests rebooting the router, because people writing websites troubleshooting guides are morons. The driver model has some weird behaviors that make device behavior more convoluted.
In Linux, generally it either loads and works or it doesn’t and if it doesn’t, you absolutely need a fixed driver or the hardware has a problem. In Windows it can absolutely not work and you go through some weird things, end up with exact same driver and version as before but suddenly it actually works…


Considering a lot of the full YouTube videos are full of padding, taking over ten minutes to get to the point, I can understand why the shorts would have appeal.
Problem is one way or another people are being incentivized to target a specific runtime regardless of whether they have the material to fit.


Another facet of “renting” to your kid is that if they get divorced, the inlaw has no claim to the house, so it won’t get caught up on dividing the property. So it can be a subtle way of protecting your kid’s living arrangement without being overtly skeptical of the relationship.


Another phenomenon I’ve heard is buying a house and renting it until a kid comes of age to move into it, to give them a fair shot at reasonable housing in a market that just goes mad.


Well yeah, I would assume Steam would be a big priority for this scenario…


There was also the prolific serial to USB components. The market was flooded with perfectly functional clones. Prolific deliberately broke support for clones, penalizing a ton of people who had no idea.
When people did too good a job cloning some of their chips, they made the driver break even their own chips.
Of course, in this case the vendor got their stuff into the standard Windows driver without even needing users to download anything…
The ultimate effect is that our datacenter just uses Linux laptops because in practice serial adapters for Windows are just too unreliable unless we try to be supply chain detectives for the cheap little serial adapters we buy.
Had a relative with a toddler that almost died due to his GCM overreporting his levels.
My mom had one and learned immediately not to trust it.
I’m shocked that both people I know personally had those devices turn out to be uselessly inaccurate…


Nah, AI code gen bugs are weird. As a person used to doing human review even from wildly incompetent people, AI messes up things that my mind never even thought needed to be double checked.


Oh man, I remember marveling at BeOS in the day and for a brief moment in time when SSDs first hit the scene you could have a credibly fast Windows boot… Nowadays it’s worse than ever despite super fast storage, fastest CPUs, and gobs of RAM…


There was a while back some Windows developer externally lamenting how ass-backwards they were and as a result their NT kernel was woefully under-featured compared to other contemporary OSes…
Then I think they forced him to take it back and say ‘um actually our kernel is actually super awesome, my mistake’.


They did not, they had some touch screen button.
They basically needlessly increased risk for the sake of avoiding optics of a safety driver with direct controls possible.
The reference is an example of a flippant sort of response of answering the request, but with something lacking the depth the person was asking about.
He probably doesn’t mind talking about the game broadly, but it can be a bit much for someone to be annoying about saying it should have been a different genre that they would have enjoyed. I suppose your question could be flipped around, why attend a panel discussing doom if you don’t really care for doom?