Idk if I am a special case or part of the majority, but when I resort to calling a support line, it’s because I have exhausted the options available to me via technology, and I need a human to take responsibility. So there has literally never been a time when a purely informational AI support bot has been useful to me.
I’m the same way here, being said, if that’s the case a T1 wouldn’t be useful to you anyway, as they just copy/paste the simple solutions you have likely already tried. So really no harm is done in this circumstance.
Idk if I am a special case or part of the majority, but when I resort to calling a support line, it’s because I have exhausted the options available to me via technology, and I need a human to take responsibility. So there has literally never been a time when a purely informational AI support bot has been useful to me.
I’m the same way here, being said, if that’s the case a T1 wouldn’t be useful to you anyway, as they just copy/paste the simple solutions you have likely already tried. So really no harm is done in this circumstance.