An Apple fan who has spent “nearly 30 years as a loyal customer” says they’ve been “permanently” locked out of their Apple Account due to what might be the overzealous actions of Apple’s automated anti-fraud system. It’s left them locked out of “20 years of digital life,” and it all started with the seemingly straightforward purchase of an Apple gift card.

  • londos@lemmy.world
    link
    fedilink
    English
    arrow-up
    71
    ·
    9 hours ago

    Second Update 14 December 2025: No luck so far, and not looking good. Anyone got a good lawyer to send them a letter and/or help me sue them? paris AT paris.id.au

    • bonenode@piefed.social
      link
      fedilink
      English
      arrow-up
      75
      arrow-down
      2
      ·
      9 hours ago

      Even if they get back and correct all this, I hope the author learns a lesson and begins exporting his digital footprint to other services.

      • witten@lemmy.world
        link
        fedilink
        English
        arrow-up
        25
        arrow-down
        10
        ·
        edit-2
        7 hours ago

        It’s pretty clear he’ll go right back to Apple like a dog to vomit.

        • Rai@lemmy.dbzer0.com
          link
          fedilink
          English
          arrow-up
          17
          ·
          5 hours ago

          Uh … yeah, it’s his livelihood. He writes books on programming with Apple machines. Of course he’s still going to do the things he’s been doing his whole life.

    • ccunning@lemmy.world
      link
      fedilink
      English
      arrow-up
      16
      ·
      9 hours ago

      Yeah - this really confused me. Why did they make a second update on the 14th when the first update said they’d hear back on the 15th?

      • kescusay@lemmy.world
        link
        fedilink
        English
        arrow-up
        36
        ·
        edit-2
        9 hours ago

        He’s in Australia. It was already the 15th there when he posted that, but the person you’re responding to isn’t in Australia and the blog they copied and pasted from probably compensated for time zones.

        Edit: Or it’s a typo from a stressed and frantic person.