An Apple fan who has spent “nearly 30 years as a loyal customer” says they’ve been “permanently” locked out of their Apple Account due to what might be the overzealous actions of Apple’s automated anti-fraud system. It’s left them locked out of “20 years of digital life,” and it all started with the seemingly straightforward purchase of an Apple gift card.
Agreed 100%. I think it’s understandable to feel schadenfreude on someone this deeply embedded being bit by the arbitrary business practices of big corpo in a worst case scenario type of situation.
But the problem is the business practices, not the person being affected. The guy’s job feeding Apples gargantuan content engine doesn’t make this alright.
It’s their fault for being born into a world where antitrust laws stopped being enforced a quarter of a century ago. They should do better.