Just buy another brand for less. They went so far as to Photoshop ‘enhance’ my warranty photos to increase contrast to support their claim, and they admit it.
My very expensive Tempur / Tempurpedic mattress is cracking all over on top after 8 years, and my wife can’t sleep in it. Tempur quickly voided the warranty claim saying it’s water damaged - after they ‘enhanced’ a single image, mostly highlighting shadows.
I think the memory foam bed is actually only good for 4-5 years depending how big you are and you local humidity. The warranty at 10 years is a total scam for anyone but tiny fairies living in a plastic bubbles. If they said “this lasts 5 year’s” sales would crater or cheap alternatives would win out. Instead they say ‘full 10 year warranty’ but Don’t honor it.
There is no water damage on my bed. Some slight soiling on the mattress cover where you lay (8 years, not washable) plus some shadows due to the window, and they say stained and water damage no warranty. ‘Enhanced’ my photo to make it look worse. Wouldn’t even look at additional photos or send someone out.
I was always under the impression that mattresses should be changed every 7 years or so. I mean, that’s a lot of use over a long period of time! A quick Google suggests a lifespan of 7 to 10 years is about right. One article on this topic is here:
https://www.independent.co.uk/extras/indybest/house-garden/mattresses/how-often-change-replace-mattress-b2822216.html
If that’s the case then Tempurpedic shouldn’t offer a 10 year warranty they don’t intend to honor.
Eh, the article even says with proper care you can push a mattress well beyond 10 years
The only reasons mattresses aren’t lasting long is companies are making crappy ones and people aren’t caring for them
How do you care for it?
Mostly rotating, flipping, and keeping it protected/cleaned