Is a CR-Touch sensor a "consumable"? Creality thinks so. After our CR-10 SE failed, we spent 23 days fighting a warranty claim that should have taken minutes. Here’s the playbook they use to make you give up, and the exact steps we took to force them to pay.

Is a CR-Touch sensor a “consumable”? Creality thinks so. After our CR-10 SE failed, we spent 23 days fighting a warranty claim that should have taken minutes.

  • db0@lemmy.dbzer0.comEnglish
    6·
    3 days ago

    Ah thanks for the tip. I was able to find lamps and cradles together for 100 Eur but I never thought to look for just the lamp anymore. I was stopped buying lamps when I realized I could buy a new projector for the same price as my optoma lamp after like 8 years of having it. Unfortunately those projectors don’t seem to be made to allow for lamp switching.

    Out of the curiosity I checked for my old optoma hd28dse lamp as you suggested and it’s around 60 without the cradle.

    • squaresinger@lemmy.worldEnglish
      2·
      3 days ago

      Yeah, it was 50 for mine, so quite similar.

      I’m considering switching to laser/led, since the power consumption should pay for itself after a few years, but didn’t get around to it, so now my 12yo projector is on its third lamp.

      I always just replaced the bulb and kept the cradle.

      Tbh, that lamp+cradle combo is a plain scam. No way the cradle is worth €150, but most people will just check the suggested lamp (which is lamp+cradle) and the projector manufacturer makes €150 off a small piece of aluminium.