• frozen@lemmy.frozeninferno.xyz
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    9 hours ago

    Not with AT&T. Bought a Pixel 9 Pro Fold on a huge sale from Google themselves, but because AT&T doesn’t sell it, they couldn’t provision it correctly on their network. Went through all the troubleshooting, they sent me a new SIM even. Finally I did my own research online, found a reddit post where someone talked to an employee on some internal AT&T team that said they probably won’t ever support it properly since they don’t sell it.

    So that was frustrating.

    • Kristell@herbicide.fallcounty.omg.lol
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      8 hours ago

      Oh that’s gross as shit. Seems they have a general BYOD plan, but I guess that only applies if they have that model of phone.

      Didn’t even realize that could be an issue, given I’ve used a PinePhone of all things on my carrier and it worked as fine as one could expect mobile Linux to work

      • FauxLiving@lemmy.world
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        4 hours ago

        Anything can be an issue if work hard enough.

        This is, conveniently, a decision that discourages their customers from buying hardware from anywhere but themselves an anti-competitive practice which carries little risk of lawsuit, or fine.

        It’s certainly not a technical problem. We all, mostly, use the same cellular network and other carriers have no trouble supporting devices purchased directly from the vendor.