Randy Pitchford has continued his social media push to address complaints about the performance of the PC version of Borderlands 4, telling some disgruntled players they can get a Steam refund if they’re unhappy with the game.
How do you get to be a CEO while being this stupid? Even if he was right, has he never heard the elementary phrase “the customer is always right”? Or more accurately, thousands of customers?
Much like the disappearing middle class, the game development market has shifted away from firms of every size and scale to two extremes: countless small indie devs and few massive corporations.
The CEO is confident that you can’t get what they offer anywhere else, due to lack of competition at their scale, so it doesn’t matter how well the game performs: people will still buy it.
How do you get to be a CEO while being this stupid? Even if he was right, has he never heard the elementary phrase “the customer is always right”? Or more accurately, thousands of customers?
Since when been intelligent is a requirement to be CEO?
Wealth, high social status… has nothing to do with competence.
It mostly has to do with how much money you start with, who you know, and dumb luck.
Don’t forget a complete lack of shame!
Ah, right yes, I forgot sociopathy.
How silly of me.
You might want to look up the actual meaning of the phrase. It might apply here but not in the way you think. This isn’t early 20th century Sears.
https://en.m.wikipedia.org/wiki/The_customer_is_always_right
this is mostly a thing in Western. nobody gives a shit about the customer in my country. they can fuck them
Not even Europe. It’s a US thing
Read the wiki page there is a German and Dutch version in Wikipedia.
Much like the disappearing middle class, the game development market has shifted away from firms of every size and scale to two extremes: countless small indie devs and few massive corporations.
The CEO is confident that you can’t get what they offer anywhere else, due to lack of competition at their scale, so it doesn’t matter how well the game performs: people will still buy it.