The COVID-19 lockdown meant a surge in remote work, and the trend toward remote and hybrid workplaces has persisted long after the pandemic receded. That has changed the nature of workplace management as well. Bosses can’t check for butts in seats or look over their employees’ shoulders in the office to make sure they’re working instead of having a LAN party. So they’ve turned to software tools to fill the gap.
So-called “bossware” lets managers keep a close eye on employees’ activity, tracking everything from knowledge workers’ website visits to the gait and facial expressions of those involved in more physical activities.
Maybe we should do an uno-reverse and use bossware to keep tabs on our bosses.
I want to know exactly how much time they spend each week just navigating to a directory I sent them, so I know exactly how many hours I can spend on break
Now let’s make KPIs for them that are about as useful as the ones they make for us. Let’s make “Time spent navigating directories” a positive value that should be optimized for.