An Apple fan who has spent “nearly 30 years as a loyal customer” says they’ve been “permanently” locked out of their Apple Account due to what might be the overzealous actions of Apple’s automated anti-fraud system. It’s left them locked out of “20 years of digital life,” and it all started with the seemingly straightforward purchase of an Apple gift card.

  • ByteOnBikes@discuss.online
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    6 hours ago

    I think the root issue is still real, regardless of how much koolaid this person drank.

    1. Person buys a gift card from a brick-and-mortar store
    2. Apple says its fraud
    3. Locks account and refuses to elaborate
    • MudMan@fedia.io
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      6 hours ago

      Agreed 100%. I think it’s understandable to feel schadenfreude on someone this deeply embedded being bit by the arbitrary business practices of big corpo in a worst case scenario type of situation.

      But the problem is the business practices, not the person being affected. The guy’s job feeding Apples gargantuan content engine doesn’t make this alright.

      • merc@sh.itjust.works
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        19 minutes ago

        It’s their fault for being born into a world where antitrust laws stopped being enforced a quarter of a century ago. They should do better.