I travel pretty regularly for work and where I’m at right now is beyond pathetic. It would be nice to compare users experience with internet speed when making a booking decision.
To add to that the overall internet “experience” could be a rating. Some places I stay have decent speed but they boot you off every 6 hours. Some make it extra difficult to log in. Some sneak access in as an optional extra. Some do all three.
I get that. But a rating system by the unwashed masses is going to give you shit data to base your decision on. Because they cannot tell if it was a setting on their device, the hotel network, their ISP, or an act of god that fucked up their internet speed. People are dumb, attribute fault preferably externally. They’ll all blame it on the hotel. You could be reading five reviews from last week about bad internet when there was an unfortunate power outage at the big brand ISP and they were running on the backup satellite internet the hotel had ready for just that case. That doesn’t tell you shit about what it’s like on any other day when everything is working fine. And the reviews end up hurting their business.
Ratings work if you get thousands of them to get enough variety, which I think you probably won’t here. Or if you find a trusted source, a reviewer who knows what they’re doing. Internet speed is in the reviewer category for me.
Guess what, my work doesn’t have network performance issues, and I don’t have network performance issues.
Guest networks at hotels are notoriously shitty, stop excusing it by creating a strawman.
Using satellite as their Internet fail over solution should rightfully hurt their business.