cross-posted from: https://lemmy.nz/post/28397398

The suspension triggered strong responses across social media and beyond. Hashtags like #CancelDisneyPlus and #CancelHulu trended as users shared screenshots of their canceled subscriptions.

With cancellations surging, many subscribers reported technical issues. On Reddit’s r/Fauxmoi, one post read, “The page to cancel your Hulu/Disney+ subscription keeps crashing.”

  • nalinna@lemmy.world
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    4 hours ago

    They use AWS and specifically design their software to be able to dynamically scale, ever since Wandavision crashed their playback.

    Is it possible that they never entertained having to make their cancellation page scalable? Sure. Is it more likely that they intentionally haven’t made it scalable? Yes.