cross-posted from: https://lemmy.nz/post/28397398
The suspension triggered strong responses across social media and beyond. Hashtags like #CancelDisneyPlus and #CancelHulu trended as users shared screenshots of their canceled subscriptions.
With cancellations surging, many subscribers reported technical issues. On Reddit’s r/Fauxmoi, one post read, “The page to cancel your Hulu/Disney+ subscription keeps crashing.”
Please tell your friends about free streaming sites: https://hydrahd.io/
We need to work together to change this culture.
“Crashes”? How convenient.
The cancellation page specifically. Everything else is fine.
On one hand, could be a “crash”. On the other hand, tons of websites break when they get a little extra traffic.
Side tangent, seems odd to me this is still a thing. Most company websites aren’t hosted on premises, so do these services like (i assume) AWS not scale for when there’s traffic? Squarespace has been advertising for years that it will scale up if there’s extra traffic. I’ve never tested it but still.
If your page is just static, e.g. no login, no interaction, everyone always sees the same thing then it scales easily. Scaling means you copy the site to more servers. Now imagine a user adds a comment. Now you need to add the comment to every copy of your site, so that everyone sees it regardless of which server they use. So a comment creates more work the more servers you use. And this is where scaling becomes a complex science, that you need to manually prepare for as a software developer. You need to figure out what data will be stored where and accessed how.
You have to design for scalability. Bottlenecks may be wherever. Even if their virtual server CPU and RAM can scale up, other stuff may be bottlenecks. Maybe the connection to the DB. Maybe the DB is elsewhere and doesn’t scale. Can’t really reasonably guess from the outside.
Mass cancellation is not usually a thing they would design around bottle-necks. It also doesn’t add value to them.
Scaling has a budget, I’m sure. They’ll only pay for so much.
Time for some real cancel culture.
Wish I could cancel but I was never a subscriber to begin with.
Stop giving money to those facsists-friendly business. Use stremio, and begin by stopping to watch stupid american content. Don’t use Amazon, they hate you, people where just fine just a few years ago, before all that crap. We are legions, we could destroy their entire economy within 48 hours if we really wanted.
I was thinking about that. Do we need to sign up when things are quiet so that we can cancel to protest such stuff. I usually feel left out because I already don’t use most of the things I want to cancel in protest. I got to do it this time because I had forgotten I signed up for my kid a while back.
The classic card payment and subscription model is actually insane. You literally have to beg companies to stop taking money from you. Good thing it is changing with more modern payment systems - you literally just stop paying for services you don’t need and it’s on them to stop providing them to you. Nothing is ever charged off my account without an explicit action from me.
I cancelled my Disney sub when the Gaza genocide first started. Glad its catching on. Disney is run by assholes.
It shouldn’t have had all those users to begin with.
I canceled mine and am now sending that money as a monthly contribution to Palestinian aid.
crashing, or DISNEY+ trying to stem the cancellation, until they can reorient thier positions.
No it’s definitely crashing. Definitely nothing happening here, they’re not worried, or panicking, or anything. Everything Is Fine I Wouldn’t Say There’s A Problem At All. EVERYTHING IS ABSOLUTELY FINE. IT’S FINE
Good. Finally some people are taking action, even if it might be a whee bit uncomfortable.
Call me a cynic, but engineering some rate limit on a cancellation page suits them rather well
Yeah it’s not like services make the cancellation process super difficult. It’s like mafia style extortion. They make this type of stuff so difficult, I like to waste their time too, and make sure it involves wasting so many of their employees time, which they have to pay for.
crashes
Maybe, but could it also be an intentional dark pattern to make it difficult to cancel?
even if that is the case it’s a good sign imo. it means people were causing an impact big enough for them to notice and take action.
They use AWS and specifically design their software to be able to dynamically scale, ever since Wandavision crashed their playback.
Is it possible that they never entertained having to make their cancellation page scalable? Sure. Is it more likely that they intentionally haven’t made it scalable? Yes.
Anytime I want to cancel something and the company makes it difficult I just cancel the credit card side of it. Sod them. That’s what they get if they want to play silly buggers.
Yup
Maybe. But more probably it was just fast written and untested.
Could also be a decision to limit how much the service scales as more people use it. It’s not like they are incentivised to throw a bunch of hardware at the problem when the problem in question is “people are unable to leave the platform”
Sure. It’s a design flaw. Yep. Nothing to see here.
Unlikely. I was trying to contact support and that was completely broken also. Unlikely if they were just trying to make cancellation harder. Likely if they were overloaded.
But overloaded by design?
There’s a huge public rush to cancel their services. It’s probably just overloaded by reality.
I canceled my Hulu/Disney+ subscription two days ago. A long time ago, I had an absolute boycott on Disney because I hated their hypocrisy when it came to copyright law. They tried to extend their copyrights indefinitely, even though the majority of their IPs came from the public domain. They were like a dog who only knows how to fetch the ball, but won’t ever release it.
When Disney acquired Pixar and was the American distributor for Studio Ghibli, and bought Star Wars, and distributes Marvel, at some point I eventually relented and stopped my boycott. I stopped caring as much about hypocrisy, in general. But never again. It was obviously a mistake to ever give them money. They will never get anything from me again.
Same here, except I stopped giving a shit about Marvel & Star Wars when they bought them.
Same here. When they bought SW, 1313 was cancelled. I remember i had a friend who had faith in disney owning SW… he isn’t my friend anymore (because other things) but he won’t stop bashing disney for what they did to the IP, lol.
i had optimism they’d handle star wars well given how they handled marvel up to that point. unfortunately they learned absolutely zero lessons from that success.
I never subscribed as they literally filmed Mulan outside a concentration camp in certain bits and thanked the CCP in the credits
Source?
Edit: don’t bother. As always, they are quoting Adrian Zenz, who’s conveniently also the director of the sinophobic US backed “think tank” Victims of Communism Memorial Foundation.
And here I thought this movie couldn’t get any worse. I wasn’t able to continue watching after about 11 minutes due to the story feeling boring and forced.
Lmao real the Disney live action remakes are awful
Live action remake, thank you. I was so confused about how they filmed Mulan.
