+1 to shitty customer support, it’s what made me quit and never ce back. I got 4 months of free sub from a giveaway but I didn’t have the latest expansion so I sent them a msg asking if they could freeze for a month so I can get paid and buy the exp. They said they can’t freeze but if I don’t play a single day of those 30 days they could refund it. So I waited.
Month later I ask them for the refund and they say they can’t do it, what the previous rep said was wrong, it’s so stupid I said I would just quit for good.
+1 to shitty customer support, it’s what made me quit and never ce back. I got 4 months of free sub from a giveaway but I didn’t have the latest expansion so I sent them a msg asking if they could freeze for a month so I can get paid and buy the exp. They said they can’t freeze but if I don’t play a single day of those 30 days they could refund it. So I waited.
Month later I ask them for the refund and they say they can’t do it, what the previous rep said was wrong, it’s so stupid I said I would just quit for good.