The COVID-19 lockdown meant a surge in remote work, and the trend toward remote and hybrid workplaces has persisted long after the pandemic receded. That has changed the nature of workplace management as well. Bosses can’t check for butts in seats or look over their employees’ shoulders in the office to make sure they’re working instead of having a LAN party. So they’ve turned to software tools to fill the gap.

So-called “bossware” lets managers keep a close eye on employees’ activity, tracking everything from knowledge workers’ website visits to the gait and facial expressions of those involved in more physical activities.

  • Flamekebab@piefed.social
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    4 hours ago

    “to make sure they’re working”

    A boss’ job is not to babysit. Keep the higher ups off the team’s backs, run the management infrastructure needed for stuff like project planning, stuff like that. I am not at my desk for my whole work day. However not once has anyone been less than very pleased with my output. More time at my desk would not mean more work - it would mean less. The recharge time I take means that I almost universally have a good attitude at work and I’m good at untangling problems that others either can’t deal with or are avoiding dealing with.

    Forcing presenteeism rather than a results-based approach is utterly idiotic.

  • mrgoosmoos@lemmy.ca
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    6 hours ago

    the more I am watched, the less productive I am. both in actual output, and in appearance.

    want to watch my every move? okay, I now spend time ensuring it appears acceptable when I am using it. but I’m also going to avoid using my watched device whenever possible to do work via other methods, like writing things out in a notebook instead of digitally

    thankfully I am (for now) not under any sort of digital supervision. that I am aware of.

    • mrgoosmoos@lemmy.ca
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      5 hours ago

      I want to know exactly how much time they spend each week just navigating to a directory I sent them, so I know exactly how many hours I can spend on break

      • squaresinger@lemmy.world
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        4 hours ago

        Now let’s make KPIs for them that are about as useful as the ones they make for us. Let’s make “Time spent navigating directories” a positive value that should be optimized for.

  • mctoasterson@reddthat.com
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    6 hours ago

    Someone tell remote managers that daily status meetings for teams of 5-10 people should never be more than an hour long.

    In person, they are “stand up” meetings to encourage them to be as uncomfortable and short as possible. Over web meeting, that convention tends to fly out the window.

    • mrgoosmoos@lemmy.ca
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      6 hours ago

      daily status of an hour is fucked

      we have a weekly for our ten person team, and that is long if it goes 15 minutes

      tbf, that’s the team meeting, not project — project meetings are longer

      • mctoasterson@reddthat.com
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        5 hours ago

        Yeah, what you described is how it should be.

        Each person:

        1. What I did yesterday.
        2. What I’m working on today.
        3. Briefly describe obstacles or assistance I need.

        That could be as little as 45 seconds per person if done properly.

        • floofloof@lemmy.ca
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          4 hours ago

          We stick to that format with minor variations:

          1. Recap of the morning’s school run and dog walks
          2. Update on everyone’s pets’ health
          3. Update on peoples’ kids’ behaviour
          4. Update on team members’ health and their families
          5. Miscellaneous gripes
          6. All the sports: what happened, what people think will happen, and details of particular players
          7. Sports statistics in depth
          8. Mutual accusations of breaking things
          9. Defence against said accusations
          10. Gripes about boss’s emails
          11. Long, in-depth accounts from two team members of their last day’s work, minute by minute, with digressions into big-picture frustrations and grumbles about management, customers, etc.
          12. Recounting of the history of these issues over the last 15 years or so.
          13. Each person tells us that they’re working on the thing the kanban board says they’re working on, and that it will take them as long as it says on the board.
          14. Holiday plans or accounts of past holidays
          15. Goodbye
          16. One guy jumps in with a 15-minute anecdote about taking his dog to the vet
          17. Goodbye
          18. Any further anecdotes about things people’s dogs ate, etc.
          19. Goodbye.

          Its supposed to take 10-15 minutes but it takes up to an hour, sometimes more. I usually tune in late and sometimes pretend I lost my internet connection halfway through.

          • filcuk@lemmy.zip
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            2 hours ago

            That’s crazy. I’d actually rather work. Or take a shit. Or do literally anything else.

            • floofloof@lemmy.ca
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              2 hours ago

              I’ve become quite good at paying just enough attention that I can jump in if anything important comes up, and meanwhile continuing to work. I don’t turn my camera on.

        • jpeps@lemmy.world
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          4 hours ago

          Honestly even that is for beginner teams, frankly. If there’s good shared understanding, clear work, and good interaction regularly within the team (ie you’re actually working together towards a goal), just hurry up and tell everyone what you need, and get out. Fight the sludge.

  • xxce2AAb@feddit.dk
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    9 hours ago

    It’s almost like those bosses don’t have any real work to do. Sounds like dead wood and ideal candidates for downsizing to me.

    • thebeardedpotato@lemmy.world
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      8 hours ago

      Ironically, my manager was someone who did very little “managing” and mostly did hands on work (I work IT), and he just got laid off.

      Meanwhile all the leeches that spout BS metrics that are faulty are all still here. Idiots all around.

      • xxce2AAb@feddit.dk
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        7 hours ago

        Ah, the many joys of Middle Management. To quote The Hitchhiker’s Guide to Earth:

        A middle manager’s day typically consists of:

        • Attending meetings they don’t understand about projects they’re not involved in
        • Scheduling meetings for other people who don’t want to attend them
        • Asking for status updates on things that would be finished already if they’d stop asking for status updates
        • Forwarding motivational quotes about “synergy” and “thinking outside the box” while sitting firmly inside a cubicle
        • Explaining to their superiors why things went wrong and to their subordinates why things can’t be fixed
      • WHARRGARBL@lemmy.world
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        7 hours ago

        I worked remote tech for about ten years, and rotated through several managers. The incompetent ones were easy to spot because they “led” by squatting on bossware like toads.

    • MagicShel@lemmy.zip
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      4 hours ago

      My team gets a lot of stuff done per quickly and reliably. They are probably better developers than I ever was. I don’t need to know how they spend minute by minute.