I realize that I’m an asshole for telling them what to do but here’s what they need to do: They should drop all development of their own Android and put significant resources to making their next phone work with GrapheneOS.
That would make their already very expensive phone even more expensive, if it were even possible at all.
That problem with that is the Graphene devs
Probably better to make something for the general population. If nothing else maybe work with Calyx OS or /e/os
Agreed. Graphene is a fantastic product, but the devs are absolutely insufferable.
Even ignoring that I tried graphene but even as a tech person it was off putting. Calyx in contrast has a nice blend of usability and security imo.
I wanted to like graphene and it’s far superior in security but just so much less usable IMO. I’d rather move to a Linux phone at that point.
Graphene doesn’t support MicroG which is a deal breaker for me
That’d make them even more of a niche option than right now, since some apps (most notably banking) will just refuse to work.
Most of them work fine. Typically don’t have to even enable compatibility mode.
Although Google’s new Play Integrity API is breaking more apps every day.
On the contrary; many people want GrapheneOS but don’t want a Google phone.
Define most people
Lemmy isn’t exactly a great representation of the general populous
I said many
Many do, and many want something else. Personally the uncertainty around banking apps working is what keeps me away from GrapheneOS.
Well, mine work. I haven’t found a single app that doesn’t.
And, like I said, that’s a niche.
I’d love to use GrapheneOS myself, but unfortunately too many apps I need won’t work on it.
I haven’t found any apps that don’t work with the proper permissions enabled.
they could probably just extend it with the bits that google requires for corporate approval, and release that as a fork, while still contributing to the development of base graphene os.
I mean they don’t need to use plain graphene, a partnership could make things easier for both parties by avoiding needless duplication of efforts.
Most banking apps work with a simple app setting change
And what simple setting is that? I have multiple apps that don’t work because their app developers use Google as the security verification, which is very common with banking apps.
https://discuss.grapheneos.org/d/8330-app-compatibility-with-grapheneos
Exploit protection compatibility mode worked for every app that didn’t work out of the box for me
That’s crazy. It didn’t work for any of the banking apps I tried it with. Maybe I’ll give it another try since it’s been a while.
https://privsec.dev/posts/android/banking-applications-compatibility-with-grapheneos/
Here’s more info on which apps are compatible, definitely worth double checking that all the ones you use are on the list
they are already actively working with e/OS and iodéOS. Don’t know if e/OS already supports Android 15 like iodé does, but they could just focus on that next release…
Have been waiting 50 days so far for a response to my ticket about a basically unusable Fairphone 4. Save to say I will never be buying from them again and actively recommend against doing so.
I would call one week slow already, but almost 2 months with no response yet? How did they even end up in this situation? I can’t believe there’s a sudden spike in support requests.
You have the patience of a saint.
That ticket is never going to get responded to. Make another one, and if they don’t answer within 3 days, start blowing up their phones.
Have you tried using the support chat?
At least for me this helped to cut response time for the warranty replacement of a part way down.
It only being open 6 hours a week, and only during working hours makes things a little difficult.
I wanted to get an fp5, but all I have heard is fuck up after fuck up from fairphone.
Headphone jack removal, selling shit earbuds with “repairability” that they pull from the market (and support) a year after launch, CEO being an asshole publicly, android auto not working well, months long bad bugs, severe update delays, antennas being pretty bad overall, and now literally nonexistent support.
I almost feel like in 5-10 years it will come out that this whole time they literally have just been lying about their sustainability practices and paying factory workers fair wages just to sell for a higher price.
I had a similar, but not as bad situation with my power button (it was just stuck sometimes, causing restarts and what not). I regularly waited 2-4 weeks for a reply… So yeah customer service is really bad at the moment… Still love the product, though
Damn, that’s bad customer service
I understand development taking a long time and being unable to commit to timelines.
Handling support tickets is another matter entirely.
This is pretty sad to hear. Fairphone was next on my list of phones to try when my current phone gets too old. With the US boycott, I might have to go back to Samsung, but I hate the bloat.
why would you choose samsung, of all?
I’ve had problems with ghost touches on my fp4. customer service just doesn’t respond. I also get weird app crashes. can’t recommend the company like this. long term support was the whole point!!
My FP4 got the opposite problem where it sometimes ignores inputs when placed on a soft surface.
But I guess I’d rather have that issue than yours.
i have same problem with ghost touch, though it seems it happens only under certain kind of unknown conditions. I think it might have something to do with moisture in air and/or some other unknown thing.
Using LineageOS on my FP4, so… 🤷
I own a FP4 and I’ve been on Android 15 for a while now, as I run iodéOS … To me it is astonishing how a thrid party OS can have better support than the first party one 😅
